Moving Company Damage in Japan: What to Check
How to keep records and ask for help if furniture or items are damaged during a move in Japan.
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- Check Items Quickly
- Take Photos
- Contact the Company
- Check the Contract
- Keep All Records
Check Items Quickly
After moving, check furniture, appliances, boxes, walls, floors, and shared spaces as soon as possible.
Take Photos
Take photos of damaged items, boxes, labels, and room condition. Keep the date and time.
Contact the Company
Tell the moving company what happened and ask how to report the damage.
Check the Contract
Compensation rules, deadlines, and excluded items may be written in the contract.
Keep All Records
Keep estimates, receipts, photos, messages, and the company's answer.
This article is based on official public information and is written in simple English. Procedures may differ by person and city. Please check the official page or a consultation office for your own case.
